CUSTOMER SERVICE CENTER:
Hours: 8:00a.m. - 6:00p.m., Monday to Friday (Central Standard Time)
SECURE MESSAGES:
Already a customer and have a specific inquiry about your account?
Log in to Online Banking and choose Secure Messaging, where you can send personal and confidential messages directly to us. For your security, please do not send confidential information such as account numbers, passwords, or other account details via email.
LIVE CHAT:
Have questions about your account or about Achieva products and services? Click our “Live Chat” button on select Achieva pages, and in Online Banking to be connected to an Achieva representative. Live Chat is available from 9:00 am – 4:00 pm CST, Monday to Friday.
PHONE / EMAIL:
In Winnipeg: (204) 925-6824
Outside Winnipeg: 1-877-ACHIEVA (1-877-224-4382)
Fax: (204) 231-5096
Email us: info@achieva.mb.ca
MAILING ADDRESS:
PO Box 2729 Stn Main
Winnipeg, Manitoba
R3C 4B3
LOST OR STOLEN ATM CARD:
1-888-277-1043
Please call or login to Achieva Online and immediately suspend your ATM card. This line is open 24 hours a day, 7 days a week.