If you have Two-Factor Authentication (2FA) on your account and 2FA was not set up or changed within the last 30 days:
If you do not have Two-Factor Authentication (2FA) on your account or if you changed or setup 2FA in the last 30 days:
If you have Two-Factor Authentication (2FA) on your account and did not set it up or change your email/text contact in the last 30 days:
1.Go to the Achieva Mobile App
2. Click "Forgot your Password" on the Login Page
3. Enter your User ID (or member number) and click "Continue"
4. Enter the one-time code that you received via text or email & follow the instructions to create your new password
If you do not have Two-Factor Authentication on your account or you set it up or changed it in the last 30 days contact us at (204) 925-6824 or 1-877-224-4382 from 8am - 6pm (CST) Monday to Friday to reset your password.
If you have Two-Factor Authentication (2FA) on your account and did not set it up or change your email/text contact in the last 30 days:
If you do not have Two-Factor Authentication on your account or you set it up or changed it in the last 30 days ago: