To change your personal contact information
1. Log into Achieva Online Banking
2. Click on your name and select "Profile & Settings"
3. Go to "Primary Contact Information" and click "Manage my Information"
4. Edit your information as required and click "Save Changes"
To change the contact information for your Two-Factor Authentication (2FA)
1. Log into Achieva Online Banking
2. Click on your name and select "Profile & Settings"
3. Go to "Security Settings" and click "Two-Factor Authentication"
4. Edit your email and/or text number
To change the contact information for your Account Alerts
1. Log into Online Banking
2. Click on your name and select "Profile & Settings"
3. Go to "Primary Contact Information" and click "Manage my Information"
4. Edit your information as required
To change your name
Please contact us at (204) 925-6824 or 1-877-224-4382 Mon to Fri 8 am – 6 pm (CST)
You can change your contact information in the Achieva Mobile App
To change the email and text used for Alerts and Two-Factor Authentication
1. Log into the Achieva Mobile App
2.Go to the "More" menu
3.Select "Profile & Settings"
4. Under "Two-Factor Authentication" Edit your contact information
5.Click "Verify"
6.After you have made the above changes, go to the "Alerts" menu to confirm changes for your selected alerts
