Alert Icon
Canada Post Service Resumed
Expect delays while service stabilizes. Access your important financial documents online.
Learn More
canada-post-service-resumed
Close Icon
Alert Icon
Holiday Hours 2024
Achieva Financial will close at 3:00 PM CT on Tuesday, December 24. We will be closed on December 25 & 26. Happy holidays!
holiday-hours-2024
Close Icon
Alert Icon
Having issues logging into our newly updated Mobile App?
Follow these steps to resolve the issue.
Learn More
having-issues-logging-into-our-newly-updated-mobile-app
Close Icon
Alert Icon
Call for Nominations
The Call for Nominations for the 2025 Board of Directors' Election is now open! We will be accepting nominations until January 3.
Learn more.
call-for-nominations
Close Icon
Save
High Interest Savings and GICs
High Interest Savings and GICs
set link
Daily Savings Account
Daily Savings Account
set link
TFSA Savings Account
TFSA Savings Account
set link
Interest Calculator
Set Link
RRSP Savings Account
RRSP Savings Account
set link
RRIF Savings Account
RRIF Savings Account
set link
Rates icon
Service fees
Service fees
set link
Invest
GIC
GIC
set link
TFSA GIC
TFSA GIC
set link
RRSP GIC
RRSP GIC
set link
RRIF GIC
RRIF GIC
set link
GIC Laddering Strategy
GIC Laddering Strategy
set link
Digital Investing
Digital Investing
set link
Set Link
Interest Calculator
Ways to Bank
How to Bank
How to Bank
set link
Manage Your Account
Manage Your Account
set link
Achieva Mobile App
Achieva Mobile App
set link
Account Forms
Account Forms
set link
Online Statements and Documents
Online Statements and Documents
set link
Online Security
Online Security
set link
FAQs
FAQs
set link
Learn
About
Savings Icon
About Us
About Us
set link
Referral Program
Referral Program
set link
Deposit Guarantee
Deposit Guarantee
set link
Contact Us
Contact Us
set link
Search
Search Icon
Contact
Rates
Open an account
Open an account
Login
Login
Home
Home
set link
Save
Save
Right Arrowset link
Invest
Invest
Right Arrowset link
Ways to Bank
Ways to Bank
Right Arrowset link
Learn
Learn
set link
About
About
Right Arrowset link
Set Link
Open an account
Open an account
Right ArrowRight Arrow
Setup link
Login
Login
Right ArrowRight Arrow
Back
Save
Easy & secure access to all of your accounts.
Save
High Interest Savings and GICs
High Interest Savings and GICs
set link
Daily Savings Account
Daily Savings Account
set link
TFSA Savings Account
TFSA Savings Account
set link
Interest Calculator
Set Link
RRSP Savings Account
RRSP Savings Account
set link
RRIF Savings Account
RRIF Savings Account
set link
Rates icon
Service fees
Service fees
set link
Not a member yet? Apply online.
Setup link
Open an account
Open an account
Right ArrowRight Arrow
Set Link
Need help? Contact Us
Back
Invest
Easy & secure access to all of your accounts.
Invest
GIC
GIC
set link
TFSA GIC
TFSA GIC
set link
RRSP GIC
RRSP GIC
set link
RRIF GIC
RRIF GIC
set link
GIC Laddering Strategy
GIC Laddering Strategy
set link
Digital Investing
Digital Investing
set link
Set Link
Interest Calculator
Not a member yet? Apply online.
Setup link
Open an account
Open an account
Right ArrowRight Arrow
Set Link
Need help? Contact Us
Back
Ways to bank
Easy & secure access to all of your accounts.
Ways to Bank
How to Bank
How to Bank
set link
Manage Your Account
Manage Your Account
set link
Achieva Mobile App
Achieva Mobile App
set link
Account Forms
Account Forms
set link
Online Statements and Documents
Online Statements and Documents
set link
Online Security
Online Security
set link
FAQs
FAQs
set link
Not a member yet? Apply online.
Setup link
Open an account
Open an account
Right ArrowRight Arrow
Set Link
Need help? Contact Us
Back
About
Easy & secure access to all of your accounts.
About
Savings Icon
About Us
About Us
set link
Referral Program
Referral Program
set link
Deposit Guarantee
Deposit Guarantee
set link
Contact Us
Contact Us
set link
Not a member yet? Apply online.
Setup link
Open an account
Open an account
Right ArrowRight Arrow
Set Link
Need help? Contact Us
Contact
Rates

Frequently
Asked Questions

Experiencing issues logging into the Achieva Mobile App or Online Banking?
What are my new login credentials?
What if I don’t use Achieva Online Banking or Mobile App?
How will we be notified about the change to the joint account login?
Why is Achieva changing how I log into my joint account?
Can I use the same Password for all or some of my joint accounts?
Can I use the same User ID for all or some of my joint accounts?
Why am I not changing the login on all my Achieva accounts?
What happens if a joint account holder doesn’t log in before the deadline date?
Does everyone on my joint account need to set up their new login at the same time?
Why do I need to enter my Social Insurance Number or ATM/ Debit Card number to change my login?
What information will I need to change my joint account login?
Will this affect what I have already setup on my account (ex. alerts, two-factor authentication (2FA), e-Transfer, bill payments, electronic documents, etc.)
Do I need to change my login password?
How do I set up "Remember Me"?
Are there fees to deposit cheques using the Mobile App?
When does my GIC mature?
How do I get a void cheque?
How do I log out of Online Banking?
How do I view an audit trail of my account history?
How do I add or remove an account beneficiary?
How do I set up alerts on my account?
How do I set up Quick Balance?
Can I deposit a cheque using the Mobile App?
Where can I find or print my statements online?
How do I set up a direct deposit into my Achieva account?
Are my deposits protected?
How do I set up Achieva Direct Transfer on my account?
How do I set up Two-Factor Authentication?
When will I get my tax forms?
How can I send a Secure Message?
When is interest paid in my savings account?
What are the benefits of opening an Achieva Financial Savings Account?
What is your transit / routing number?
Can I refer someone to Achieva?
What are your GIC rates?
I am receiving a "bad PIN" error message at the ATM; what does that mean?
How do I open an Achieva account?
How do I login to Achieva Online Banking?
How much does it cost to use Achieva Online Banking?
How can I modify a pending bill payment?
How do I login to the Mobile App?
Is there a dollar limit for cheques deposited using the Mobile App?
Is there a fee to make a mobile deposit?
Why can’t I login to my account?
Where are your locations?
What are your hours?
What holidays will you be closed?
Will there be a hold on deposits to my account?
Can I withdraw funds from a GIC before it matures?
What GIC terms are available?
What are the benefits of an Achieva Financial Guaranteed Investment Certificate (GIC)?
What if I forgot my Online Banking password?
How do I transfer funds to/from other financial institutions?
What are your service fees?
How do I set up Touch ID & Face ID Login?
How do I change my personal contact information (address, phone number, email, text)?
How do I contact you?
How do I change my Achieva Online Banking password?
How do I cancel a bill payment?
How do I set up bill payments?
What is the maximum amount I can withdraw from an ATM in one day?
Can I make ATM deposits?
Where are Achieva Financial ATMs located?
What is your mailing address?
How many accounts does Achieva Financial allow me to have?
How do I transfer money between Achieva accounts?
What is my account number?
How do I add account nicknames to my accounts?
What is Two-Factor Authentication (2FA)?
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Top Questions
About Achieva
Setup my Account
Update my Account
Account Transactions
Debit Card & ATMS
What is my transit / routing number?
What is my transit / routing number?
What is my transit / routing number?
What is my transit / routing number?
Back to all FAQs
Back to all FAQs
Back to all FAQs
Back to all FAQs

How do I set up Touch ID & Face ID Login?

Online Banking
Mobile App
Other

The first time you log into our Mobile App, your device will automatically prompt you to set up Touch ID or Face ID if you have this feature enabled on your device.

‍

Apple Devices: enable Touch ID or Face ID

Android Devices: enable Biometrics

‍

Setting Up Touch ID or Face ID

1. Turn on "Remember my User ID" on home screen (check box will turn blue)

2. Log into the Mobile App

3. Click "More"

4. Apple Devices: Select Touch ID or Face ID from the menu and set toggle to "On" (or "Off" to turn off) Android Devices: Select Biometrics from the menu and set toggle to "On" (or "Off" to turn off)

Get started

It takes less than 5 minutes to open an account online.

Setup link
Open an account
Open an account
Right ArrowRight Arrow
Open an
account
Right Arrow
Set link
Download
our app
Right Arrow
Set link